Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (800) 556-1555
24-Hour Informed Health Line
1 (877) 480-4168
Customer Service

MetLife Dental Claims

PO Box 981282
El Paso, TX  79998-1282
1 (800) 942-0854
Customer Service

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare

GradGuard Member Services

(866) 985-7598
Monday-Friday, 10am-7pm EST

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected