Frequently Asked Questions

Archive 2024-2025

Home

Additional Resources

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible for the Student Health Insurance Plan?

Early Arrival Students and Dependents

Dependent Only Online Enrollment

All Other Enrollment

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall Semester: 06/17/2024 - 08/01/2024

*For School of Medicine MD students, this waiver period also applies to you*

Spring Semester: 12/02/2024 - 01/04/2025

Summer Semester: 04/18/2025 - 06/01/2025

The Summer 24-25 waiver deadline ended 06/01/2025. The online waiver system can no longer accept new waiver requests.

Claims

Enhanced Products

Optional Dental Plan

Offered in partnership with MetLife Dental.

All International students and Graduate students in GDOCL and GMFA programs will have dental coverage included with their enrollment in the Vanderbilt student health insurance plan.

Optional Renters Insurance

Offered in partnership with GradGuard

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

MetLife Dental Claims

PO Box 981282
El Paso, TX  79998-1282
1 (800) 942-0854
Customer Service

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

GradGuard Member Services

(866) 985-7598
Monday-Friday, 10am-7pm EST

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected